Useful Contacts

Registrar of Imported Vehicles

Phone: 1-888-848-8240 (toll free from Canadaor the United States)
416 626-6812 (outsideNorth America)

Mon. to Fri.: 7:00 a.m. to 12:00 midnight (EST)
Sat. and Sun.: 7:00 a.m. to 5:00 p.m. (EST)

Fax: 416 626-0366 or 905 267-1182

E-mail: support@support.riv.ca

Mail:
Registrar of Imported Vehicles
405 The West Mall, Suite 500
Toronto,ONM9C 5K7

In Person:

RIV Toronto Office
405 The West Mall, Suite 500
Toronto,ONM9C 5K7

Hours of service:
Mon. to Fri.: 8:30 a.m. to 4:30 p.m. (EST)

 

RIV Pacific HighwayOffice
17735 1st Avenue
1st Floor
Surrey,BC

Hours of service:
Mon. to Fri.: 8:00 a.m. to 5:00 p.m. (PT)

 

Submission of Recall Documentation:

Fax: 1-888-642-9899

E-mail: recall@support.riv.ca

Mail/in person:

Registrar of Imported Vehicles
405 The West Mall, Suite 500
Toronto,ONM9C 5K7

 

Canada Border Services Agency – customs

In Canada: 1-800-461-9999 (English) ; 1-800-959-2036 (French)
Outside Canada: 506 636-5064 (English) ; 506 636-5067 (French)
www.cbsa-asfc.gc.ca

 

Transport Canada

In Canada: 1-800-333-0371
Outside Canada: 613 998-8616
Fax: 613 998-4831
www.tc.gc.ca